EXPECT DELAYS DUE TO COVID SITUATION AUSTRALIA WIDE
We offer Flat delivery cost of $15 Australia-wide (Metro area – excluding NT) and very reasonable postage charges for Regional areas.
*If the delivery cost comes too high then we will let you know and request to make a payment for the difference or give you an option to cancel the order.
Postage Delivery Times
We are based in Sydney and use a combination of Australia Post and multiple Courier companies depending on location and urgency for shipping.
ESTIMATED delivery times (business days). They are not GUARANTEED delivery times as there may be unexpected delays which is not in our control.
We do offer EXPRESS POST, please contact us if you need the delivery urgently.
See below for more information
Sydney: 2 to 3 days
Melbourne – 2 to 4 days
Adelaide – 3 to 5 days
Brisbane – 2 to 4 days
Perth – 5 to 9 days
Canberra – 2 to 3 days
Hobart – 5 to 9 days
Darwin – 7 to 10 days
Regional New South Wales – 3 to 7 days
Regional Victoria – 3 to 7 days
Regional South Australia – 4 to 7 days
Regional Queensland – 4 to 7 days
Regional Western Australia – contact us to get an idea.
If you haven’t received your order within 4 working days, please do contact us straight away.
In the event that there may be no one to take delivery of your goods, you are required to provide instructions as to what should be done with the goods upon delivery. If there are no such instructions provided at the time of order specifying what is to be done with goods delivered when no-one is at home, the driver may leave a card & asking you to contact the driver’s depot or drop off the parcel at safely at door. Where a second delivery run is required because there were no instructions given at the time of ordering, you will be 100% responsible for any charges the freight company passes onto
If you need Earthens product for a particular date or you’re in a bit of a hurry, please contact us on 0479 043 330 or firstname.lastname@example.org and we’ll make sure that you have Earthens for your party.